Built on a simple promise
Umrah Service was founded by a family who had travelled for Umrah many times and saw how stressful the planning could be — unclear prices, hotels much further than promised, and no one to call when things went wrong.
We set out to do things differently: clear, honest pricing; hotels we've personally checked; and a team that picks up the phone. Today we help pilgrims from London, Birmingham, Manchester, Bradford, Leicester, Glasgow and beyond.
Our name says it simply: we exist to serve the guests of Allah — and that's the spirit in which we look after every pilgrim who travels with us.
What we stand for
Amanah
We treat your trust and your money as a responsibility before Allah.
Transparency
Clear prices and honest hotel distances — no hidden surprises.
Care
From first-timers to the elderly, every pilgrim gets personal attention.
Reliability
Trusted airline, hotel and transport partners we've worked with for years.
The people behind your journey
A small, dedicated team in the UK supported by experienced guides in Makkah and Madinah.
Abdul Rahman
Founder & Director
Over a decade of experience organising Umrah and Hajj travel from the UK.
Fatima S.
Bookings Manager
Your first point of contact for packages, visas and travel documents.
Bilal A.
Ground Team, Makkah
Meets our pilgrims on arrival and is on call 24/7 throughout their stay.
Travel with people who care
We'd be honoured to help you prepare for your Umrah.