This is a template. Please replace it with your own booking conditions, including your ATOL / financial protection details, before going live.
1. Bookings
A booking is confirmed once we have received your deposit and issued a written confirmation. Please check all names match your passports exactly.
2. Prices
Prices on this website are a guide and are quoted per person based on four sharing. Your final price is the one shown on your written quotation and confirmation.
3. Payments
A non-refundable deposit is required to secure your booking. The balance must be paid by the date stated on your confirmation, and before visas are issued.
4. Visas
We will submit your Umrah visa application on your behalf. Visa approval is at the sole discretion of the Saudi authorities and we cannot be held responsible for refusals.
5. Cancellations & changes
If you need to cancel or change your booking, please contact us in writing as soon as possible. Cancellation charges apply depending on how close to departure you cancel and the terms of our airline and hotel suppliers.
6. Travel insurance
You must have adequate travel insurance for the duration of your trip, covering medical expenses and cancellation.
7. Hotels & distances
Hotel distances are approximate walking distances to the nearest gate of the Haram. Where a named hotel becomes unavailable, we will provide an alternative of the same or higher standard.